Privacy Policy

Cavalry Accounts Pty Ltd (ABN: 29 690 884 649) – Privacy Policy

Effective Date: 04/10/2025
Last Updated: 04/10/2025
Governing Law: Queensland, Australia

1. Purpose

This Privacy Policy outlines how Cavalry Accounts Pty Ltd (“Cavalry”, “we”, “us”, “our”) collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Scope

This Policy applies to all individuals who engage with Cavalry, including users of our services, prospective clients, and visitors to our digital platforms.

3. Collection of Personal Information

We may collect personal information including, but not limited to:

  • Full name, date of birth, and contact details

  • Identification documents (e.g. driver’s licence, passport)

  • Bank account details and transaction history

  • Platform credentials and wagering activity

  • Communication records (e.g. emails, onboarding forms)

We collect this information directly from you or via third-party platforms with your consent, including Google Drive and JotForm.

4. Use of Personal Information

We use personal information for the following purposes:

  • To verify identity and comply with AML/CTF obligations

  • To establish and manage your Account

  • To provide operational oversight and strategic wagering services

  • To communicate with you regarding service updates, compliance, or account activity

  • To manage risk, disputes, and platform compatibility

  • To facilitate onboarding and data collection via third-party platforms such as Google Drive and JotForm, which are selected for their security and compliance standards

5. Disclosure of Personal Information

We may disclose personal information to:

  • Regulatory bodies (e.g. AUSTRAC, OAIC) as required by law

  • Financial institutions and wagering platforms for operational purposes

  • Legal or professional advisors in connection with dispute resolution or compliance

  • Technology providers who support our data infrastructure

We do not sell or rent personal information to third parties.

6. Data Storage and Security

Personal information is stored securely in accordance with our [Data Recovery and Storage Policy], which complies with:

  • APP 11 – Protection of personal information against misuse, interference, loss, and unauthorized access

  • APP 4 – Management of unsolicited personal information

Personal information may be accessed by authorized personnel within Cavalry Accounts Pty Ltd for operational and compliance purposes. Access is restricted based on role and subject to audit protocols.

7. Data Retention and Destruction

Personal information is retained only for as long as necessary to fulfil its purpose or comply with legal obligations. Upon termination of services or expiry of retention periods, data is securely destroyed in accordance with our internal protocols.

8. Access and Correction

You may request access to your personal information or seek correction of inaccurate data by contacting us at support@cavalryaccounts.com. We will respond within a reasonable timeframe and in accordance with APP 12 and APP 13.

9. Overseas Disclosure

We do not routinely disclose personal information overseas. If such disclosure becomes necessary, we will take reasonable steps to ensure compliance with APP 8.

10. Platform Risk Disclosure

Certain wagering platforms may impose restrictions, suspend accounts, or take action that affects access to services or associated data. While Cavalry assumes operational responsibility post-Transfer, such platform actions may impact the handling, retention, or availability of personal information. Cavalry will take reasonable steps to mitigate these risks but cannot guarantee uninterrupted access or platform compatibility.

11. Complaints

If you believe we have breached the APPs, you may lodge a complaint by contacting our Privacy Officer at support@cavalryaccounts.com. If unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

12. Cookies and Tracking Technologies

12.1 Use of Cookies
Our website and digital platforms may use cookies and similar technologies to enhance user experience, analyse site usage, and deliver relevant content.

12.2 Types of Cookies Used

  • Strictly Necessary

  • Performance

  • Functionality

  • Targeting/Advertising

12.3 Third-Party Services
Third-party services may place cookies on our site. These parties may collect information about your online activities over time and across different websites.

12.4 Managing Cookies
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect functionality.

12.5 Consent
By using our website, you consent to the use of cookies as described. Where required by law, we will seek explicit consent before placing non-essential cookies.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website and made available upon request.